Are you also having issue converting Excel/PowerPoint files and Outlook email messages? Are any other users able to replicate the issue, or is it just the one computer / user? If above steps didn't help and in order for me to further assist you with your concern, could you please send me a private message and provide the following?: Close your Nitro Pro, reopen it as well as MS Word and and try to convert again. To activate your changes, please restart Microsoft Office applications'.Ħ. Once it's done, you should receive a message 'Update of add-ins was successful.
Installation will be done in the background. If the tool is not found in Help tab, you will need to go to the installation folder of Nitro Pro and run NitroPDFSupportTools.exe (by default, it is inside C:\Program Files\Nitro\Pro X, where X is the version you have)Ĥ. Go to Help tab > Support Tools > PDF Creation tab and tick the box for MS Word under Microsoft Office Add-ins. Right-click on the Nitro Pro desktop icon and select Run as Administrator.ģ. Close your Nitro Pro and MS Office applications if they're open.Ģ. To further troubleshoot, kindly uninstall/install your Nitro Pro plug-in for MS Word. Hello you for reaching out to us through our Community Forums!
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